Did you pay for your Vybe order using your Zip account? Our official exchange and refund form is available upon request via our contact form. Once you’ve completed the form, you can send your order back to the Vybe online store (at your own cost), and we’ll organise your refund or exchange.
Would you prefer to get a refund or exchange in person? Our exclusive in-store stockists (Spendless Shoes) would be happy to help you out. Head into your local Spendless store with your Zip purchase, and a friendly team member can refund or exchange your Vybe order.