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ArticlesRecent activity by Lana
WHAT COUNTS AS A “FAULT”?
A fault may include missing or loose buckles/straps, a broken heel, or some other manufacturing mistake. Please keep in mind that shoes with signs of wear and tear may not qualify as “faulty”.
DO YOU REFUND FAULTY ITEMS?
Absolutely! If your items arrive home with a fault, please contact us right away! We’ll do our best to organise a refund, return, or exchange for you.
WHO CAN APPLY FOR ZIP? To create an account and pay with Zip, you need: A Facebook, PayPal, LinkedIn, or email account A bank account or credit card To be 18 years of age or older WHAT’S THERE TO...
WHAT IS AFTERPAY? When you place an online order with Afterpay, you can split the cost of your purchase instead of paying the full amount upfront! Vybe will ship your order out as normal, while you...
CAN I USE PAYPAL?
Yes, you can pay for your next purchase using PayPal!
CAN I PAY WITH AMERICAN EXPRESS?
Sorry, but we do not offer American Express as a payment option. Vybe accepts Visa, MasterCard, PayPal, Afterpay and Zip.
HOW DO I KNOW MY ORDER WAS SUCCESSFUL?
Once we receive your order, we’ll send you a confirmation email. The email will include information about the items in your order (style, colour, size, etc.), your personal details, and the date. W...
CAN I CHANGE MY ORDER AFTER I CLICK “SUMBIT”?
Sorry, but you cannot change your order after hitting “submit”. Don’t worry if you make a mistake (wrong size or colour etc.) with your order, because the solutions are easy! First, you can wait fo...
CAN I TRACK MY ORDER?
Of course! We won’t leave you wondering where your order is or when it will arrive. Once your order has been shipped, you will receive a confirmation email with a special tracking code. Vybe sends ...
WHEN WILL MY ORDER LEAVE THE ONLINE STORE?
Our speedy online team receives and packs orders on the same day! If you place your order from Monday to Friday (before 2.30pm), your package will be dispatched that day. However, there may be a sl...