Ashley
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Recent activity by Ashley-
CAN I ARRANGE A BULK ORDER?
Do you want to order 10 pairs (or more) for a wedding, party, or other event? Go ahead and contact our online store for assistance. Our team would love to help you out! You can email us at: shoes@v...
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HOW MUCH WILL DELIVERY COST?
Vybe sends packages using Australia Post and StarTrack. Standard shipping: FREE for orders over $60 (2-5 business days)Express shipping: $14.99 for orders under $60 (1-3 business days)
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AFTERPAY
WHAT IS AFTERPAY? When you place an online order with Afterpay, you can split the cost of your purchase instead of paying the full amount upfront! Vybe will ship your order out as normal, while you...
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OUR REFUND/EXCHANGE POLICY FOR AFTERPAY PAYMENTS
TO RETURN YOUR AFTERPAY ITEM TO OUR ONLINE STORE: Jump onto our website and access the contact form Submit an Afterpay Returns Request through the contact form Include your order number and purch...
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IS YOUR WEBSITE SECURE?
Here at Vybe, we always respect the privacy of all our customers. We never store credit card details on our local servers, and any personal information shared at the checkout is securely encrypted ...
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I FORGOT MY PASSWORD!
There’s no need to panic! If you can’t remember your password, head to the ACCOUNT link at the top of the webpage and click on the “Forgot Password?” link. Then, enter the email address linked to y...
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MY COUPON CODE WON’T WORK ONLINE!
It’s easy to make mistakes when you’re typing. If you’re having trouble entering your coupon code at the checkout, make sure you’ve entered it correctly! We recommend copying and pasting the code a...
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OUR REFUND/EXCHANGE POLICY FOR ZIP PAYMENTS
Did you pay for your Vybe order using your Zip account? Our official exchange and refund form is available upon request via our contact form. Once you’ve completed the form, you can send your order...
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OUR REFUND POLICY FOR CREDIT CARD PAYMENTS
All online purchases are entitled to an exchange or refund in accordance with Vybe’s returns and exchange policy, either in-store or by mail. For all mailed exchanges and refunds, an exchange/refun...
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CAN I RETURN/EXCHANGE EARRINGS?
Due to hygiene reasons, we cannot allow earrings to be exchanged or returned to Vybe. Of course, we would be happy to refund faulty earrings. A member of our team will need to assess your items to ...