Ashley
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Recent activity by Ashley-
CAN I RETURN MY SHOES TO A STORE?
Vybe operates as an online store, but you can return your purchase at our exclusive stockists. Head to your local Spendless Shoes store for a refund or exchange.
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WHAT IF I JUST CHANGE MY MIND?
Don’t burden yourself with buyer’s remorse! Vybe Shoes is happy to provide a full refund, exchange, or gift card for change-of-mind purchases. As long as you provide your receipt and the item(s) ha...
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WHAT COUNTS AS A “FAULT”?
A fault may include missing or loose buckles/straps, a broken heel, or some other manufacturing mistake. Please keep in mind that shoes with signs of wear and tear may not qualify as “faulty”.
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DO YOU REFUND FAULTY ITEMS?
Absolutely! If your items arrive home with a fault, please contact us right away! We’ll do our best to organise a refund, return, or exchange for you.
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ZIP
WHO CAN APPLY FOR ZIP? To create an account and pay with Zip, you need: A Facebook, PayPal, LinkedIn, or email account A bank account or credit card To be 18 years of age or older WHAT’S THERE TO...
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CAN I USE PAYPAL?
Yes, you can pay for your next purchase using PayPal!
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CAN I PAY WITH AMERICAN EXPRESS?
Sorry, but we do not offer American Express as a payment option. Vybe accepts Visa, MasterCard, PayPal, Afterpay and Zip.
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HOW DO I KNOW MY ORDER WAS SUCCESSFUL?
Once we receive your order, we’ll send you a confirmation email. The email will include information about the items in your order (style, colour, size, etc.), your personal details, and the date. W...
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CAN I CHANGE MY ORDER AFTER I CLICK “SUMBIT”?
Sorry, but you cannot change your order after hitting “submit”. Don’t worry if you make a mistake (wrong size or colour etc.) with your order, because the solutions are easy! First, you can wait fo...
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CAN I TRACK MY ORDER?
Of course! We won’t leave you wondering where your order is or when it will arrive. Once your order has been shipped, you will receive a confirmation email with a special tracking code. Vybe sends ...