Ashley
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Recent activity by Ashley-
OUR REFUND/EXCHANGE POLICY FOR ZIP PAYMENTS
Did you pay for your Vybe order using your Zip account? Our official exchange and refund form is available upon request via our contact form. Once you’ve completed the form, you can send your order...
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OUR REFUND POLICY FOR CREDIT CARD PAYMENTS
All online purchases are entitled to an exchange or refund in accordance with Vybe’s returns and exchange policy, either in-store or by mail. For all mailed exchanges and refunds, an exchange/refun...
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CAN I RETURN/EXCHANGE EARRINGS?
Due to hygiene reasons, we cannot allow earrings to be exchanged or returned to Vybe. Of course, we would be happy to refund faulty earrings. A member of our team will need to assess your items to ...
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CAN I RETURN MY SHOES TO A STORE?
Vybe operates as an online store, but you can return your purchase at our exclusive stockists. Head to your local Spendless Shoes store for a refund or exchange.
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WHAT IF I JUST CHANGE MY MIND?
Don’t burden yourself with buyer’s remorse! Vybe Shoes is happy to provide a full refund, exchange, or gift card for change-of-mind purchases. As long as you provide your receipt and the item(s) ha...
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WHAT COUNTS AS A “FAULT”?
A fault may include missing or loose buckles/straps, a broken heel, or some other manufacturing mistake. Please keep in mind that shoes with signs of wear and tear may not qualify as “faulty”.
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DO YOU REFUND FAULTY ITEMS?
Absolutely! If your items arrive home with a fault, please contact us right away! We’ll do our best to organise a refund, return, or exchange for you.
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ZIP
WHO CAN APPLY FOR ZIP? To create an account and pay with Zip, you need: A Facebook, PayPal, LinkedIn, or email account A bank account or credit card To be 18 years of age or older WHAT’S THERE TO...
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CAN I USE PAYPAL?
Yes, you can pay for your next purchase using PayPal!
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CAN I PAY WITH AMERICAN EXPRESS?
Sorry, but we do not offer American Express as a payment option. Vybe accepts Visa, MasterCard, PayPal, Afterpay and Zip.